Shoppers Suffer from Computer Failure at RBS Bank

RBS Bank continues to hit the headlines with a computer glitch that left 750,000 customers unable to make payments on their debit and credit cards on one of the busiest shopping days of the year. The computer failure occurred on 2 December 2013, also known as “Cyber Monday” and resulted in customers having their cards declined for over 4 hours.

RBS bank, 82% owned by the taxpayer, let its customers down again. Last month RBS was fined by the European Commission for manipulating interest rates.